Frequently Asked Questions (FAQs)

At Woodhorn Joinery & Building Services, we understand that choosing the right builder or joiner is an important decision. Below are some of the most common questions we get asked by our customers across Northumberland and Tyne and Wear. If your query isn’t answered here, feel free to contact us directly—we’re happy to help!

1. What areas do you cover?

We provide our services across Northumberland and Tyne and Wear, including towns like Morpeth, Bedlington, Ashington, Ponteland, and Newcastle. If you’re located nearby, get in touch to discuss your project—we may still be able to help.

2. What types of projects do you specialise in?

We specialise in new builds, extensions, loft conversions, garage conversions, bespoke joinery, and luxury kitchen and bathroom installations. We also take on commercial projects such as office fittings and shop renovations. Whatever your vision, we can deliver quality craftsmanship tailored to your needs.

3. Are you fully insured and qualified?

Yes, we are fully insured, and Ben Hartill, our founder, is a master joiner with over 20 years of experience. Trained by leading construction companies in the North East, Ben holds all the necessary UK joinery and construction qualifications to ensure your project is completed to the highest standards.

4. Can you handle the entire project from start to finish?

Absolutely. We provide end-to-end project management for all builds, renovations, and joinery work. From the initial design consultation to the final finishing touches, we take care of every detail, ensuring a stress-free experience for our clients.

5. Do you offer free quotes?

Yes, we provide free, no-obligation quotes for all projects. Contact us to discuss your requirements, and we’ll provide you with a transparent estimate tailored to your needs.

6. How long will my project take?

The timeline for each project varies depending on the size and complexity. During the planning phase, we’ll provide a clear schedule so you know what to expect. We pride ourselves on completing projects efficiently without compromising on quality.

7. Do you work with timber frame construction?

Yes, we have extensive experience in timber frame construction. This method is highly efficient, sustainable, and versatile, making it an excellent choice for new builds and extensions. We can guide you through the process and ensure your project is delivered to the highest standard.

8. What materials do you use?

We source high-quality materials from trusted suppliers to ensure durability and a premium finish. If you have specific preferences, we’re happy to discuss and incorporate them into the project.

9. Do you provide property maintenance services?

Yes, we work with homeowners, landlords, and letting agents to provide a range of property maintenance services. From minor repairs to more extensive upkeep, we can help protect and enhance the value of your property.

10. Do you take on commercial projects?

Yes, we have extensive experience in commercial work, including office fittings, shop conversions, and other bespoke joinery projects. If you’re looking for a professional, reliable team for your commercial property, we’d be happy to help.

Have More Questions?

If you have additional questions or want to discuss your project, don’t hesitate to contact us. We’re here to make your vision a reality with expert craftsmanship and trusted service across Northumberland and Tyne and Wear.

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Frequently Asked Questions